(1) Power printer off, unplug the main power cable. Use knob wrench to remove the back cover. Locate the plug-J45 in the lower left corner of main board, re-plug it( Figure -1 ). Then, power printer on, and start build-plate heating, and see if issue was gone.
(2) Unplug the fuse in the lower right corner of main board, use meter to confirm if it was broken. Replace it as needed. (Figure - 2, Figure - 3)
(3) If the fuse is fine, use meter to measure the voltage of P2 in main board ( Figure - 4 ). If there's no 24VDC power input ( Figure - 5 ), then replace the 24VDC power reply. (Step of replacing 24VDC power supply)
(4) If the fuse and 24VDC power supply are fine, then start build-plate heating in touch screen, and use meter to measure if there's 24VDC power output in P2. If no, please replace the main board. (Step of replacing main board)
(5) If there's 24VDC power output in P2, please try to replace the build-plate heater. (Step of replacing build-plate heater)